Why can’t I use the computer I want?

Old prejudices die hard; and the ones entrenched in IT departments are responsible for increasing customer dissatisfaction with technology. Increased dissatisfaction results in users abandoning the technology prepared for them in favor of solutions that actually fit their needs. Further, they will increasingly see IT initiatives through lenses of distain. Users of technology in these environments shun policies and procedures that may have been intended for the good and safety of the network and the users on it. instead of jumping through hoops, they will create their own technology paths.
Rather than support their customers needs, we have hamstrung them to use systems and deal with barriers that are more artificially maintained rather than representative of real restraints that are needed to maintain the integer of the network.
Should users be allowed to do or use whatever they want? Of course not. One should be using technology appropriate and capable to the work being performed.
Users are not able to function without slick setups and preset options. Anyone working with their home baked set of tools needs a good skill set and be willing to take a great leap of faith that one can support themselves after their IT department has abandoned them due to shortsightedness and myopia.
Beyond the borders of what. Is allowed… this is often where new solutions to forgotten problems arise.
Calcified IT will be circumvented.
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- Published:
- July 11, 2010 / 5:30 pm
- Category:
- technology
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